> For the complete documentation index, see [llms.txt](https://community-test.logicnets.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://community-test.logicnets.com/release-9/platform-documentation/advanced-topics/shared-workspaces/troubleshooting-version-control-and-shared-workspaces.md).

# Troubleshooting Version Control and Shared Workspaces

When you set up and use shared workspaces, the LogicNets Designer makes multiple API calls and checks permissions, so you may experience short delays. If an API call receives an error, the system displays an error message. The table below lists the types of errors, specific messages, and recommended next steps you should take.

Note that Shared Workspaces do require appropriate permissions to be set, and it is important to communicate to the users who the Shared Workspace Administrator(s) are for the installation.

### On-Screen Warning Messages

| Error            | Message                                                                                                      | Suggested Action(s)                                                                                                                                                                                                                  |
| ---------------- | ------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| 403 Forbidden    | You have not been assigned permission to access this information. Contact your Administrator for assistance. | <p>Check your permissions for the Shared Workspace.<br>If set to read-only you will not be able to check out the project or make changes to it.<br>You CAN unlink the project and work with a non-version-controlled copy.</p>       |
| 403 Forbidden    | You do not have permission to unlock this project                                                            |                                                                                                                                                                                                                                      |
| 403 Forbidden    | You do not have permission to check-in this project                                                          |                                                                                                                                                                                                                                      |
| 403 Forbidden    | You do not have permission to edit the status                                                                |                                                                                                                                                                                                                                      |
| 403 Forbidden    | You do not have permission to get the project                                                                |                                                                                                                                                                                                                                      |
| 403 Forbidden    | You have not been assigned permission to access this information. Contact your Administrator for assistance. |                                                                                                                                                                                                                                      |
| 403 Forbidden    | The workspace does not exist or you do not have permission to access this workspace                          |                                                                                                                                                                                                                                      |
| 404 Not Found    | Failed: no such revision or project exists                                                                   | Check with the project owner regarding the project status.                                                                                                                                                                           |
| 404 Not Found    | Failed: the source of this linked project is deleted                                                         |                                                                                                                                                                                                                                      |
| 404 Not Found    | Failed: getting the project revision status                                                                  |                                                                                                                                                                                                                                      |
| 404 Not Found    | Failed: the project data is not found                                                                        |                                                                                                                                                                                                                                      |
| 404 Not Found    | Failed to query workspace info from admin database                                                           |                                                                                                                                                                                                                                      |
| 409 Conflict     | Failed: reading lock status                                                                                  | <p>Check your permissions for the Shared Workspace. If they are set to read-only you will not be able to check out the project or make changes to it.<br>You CAN unlink the project and work with a non-version-controlled copy.</p> |
| 409 Conflict     | Failed: creating lock                                                                                        |                                                                                                                                                                                                                                      |
| 409 Conflict     | Failed: to get the project history                                                                           |                                                                                                                                                                                                                                      |
| 409 Conflict     | Failed: to get the project information from the history table                                                |                                                                                                                                                                                                                                      |
| 409 Conflict     | Failed: to get the project information from the project table                                                |                                                                                                                                                                                                                                      |
| 409 Conflict     | Failed: already locked by                                                                                    | Request that the other user check in or release the project.                                                                                                                                                                         |
| 500 Server Error | Failed to create temporary workspace                                                                         | <p>Try the process again and verify with your colleagues.<br>Report the issue to your LogicNets Administrator.</p>                                                                                                                   |
| 500 Server Error | Publishing failed                                                                                            | <p>Try the process again and verify with your colleagues.<br>Report the issue to your LogicNets Administrator.</p>                                                                                                                   |


---

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