> For the complete documentation index, see [llms.txt](https://community-test.logicnets.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://community-test.logicnets.com/release-9/platform-documentation/system-administration/system-settings/feedback-configuration.md).

# Feedback Configuration

## Description

You can set up your LogicNets applications to receive feedback from end users, and the system stores this feedback in a table called *project\_feedback* in the ProjectPortal database. When an end user submits feedback, the system sends the user a confirmation email message that the feedback has been received.

Note: Changing these settings impacts existing installations. Currently, adding the email feedback mechanism is custom configuration that requires LogicNets project services.

## Default Configuration

This is the default feedback functionality in the LogicNets system *settings.cfg* file:

```
_global.PROCESSFEEDBACK = {
                 from = 'support@logicnets.com',
                 cc = {'support@logicnets.com'},
                 subject = 'Thank you for your feedback.',
                txt = {
                              ok = 'Feedback has been sent correctly.', -- This is the text that is displayed on the screen once the system sends the feedback.
                              error = 'Error while processing feedback' -- This is the text that is displayed on the screen when an error has occured while sending feedback.
                         },
                mailer_info = 'LogicNets Integrated Mailer 0.1.',
                reply_text = 'Thank you for your feedback. Our team will look into it shortly.'
}
```

## Custom Configuration

To customize the configured feedback functionality, add the following to the *settings.cfg* file:

```
_global.PROCESSFEEDBACK = {
                 from = '<e-mail address>',
                 cc = {'<e-mail address>'},
                 subject = '<e-mail title>',
                txt = {
                              ok = 'Feedback has been sent correctly.', -- text shown on the screen when feedback has been sent
                              error = 'Error while processing feedback' -- text shown on the screen when an error has occured
                         },
                mailer_info = '<description of your e-mailer>',
                reply_text = '<e-mail body text>'
}
```


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